If you place an order with Respite International we will send you an email confirming receipt of your order and the details of your order. Your purchase represents an offer to us to which is accepted by us when we deliver a final receipt.

We will take all reasonable care to ensure that all details, descriptions and prices of items appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where item information has been mis-published, including prices and promotions.

Refunds are at our discretion, except in the case of fraudulent activity. In all such cases please contact us here.

When submitting your order you are agreeing to allow Respite International to use your personal data for the purpose of processing your order. For further information on privacy please see our Privacy Policy.

We reserve the right to make changes to our website, policies, and these Terms and Conditions of donation at any time. You will be subject to the policies and Terms and Conditions in force at the time that you use the website, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions are deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the exclusive jurisdiction of the English courts.